A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent.” Douglas MacArthur. Working with diverse populations and spaces is a challenge but Maitri implements each project with clearly defined goals. Maitri is unique and effective because it works with compassion, patience and discipline with an underlining need to understand the issues faced by the beneficiaries.